Privacy Policy

Last updated: May 2026

Prompt Catering (“we”) respects your privacy. This policy describes how we collect, use, and share information when you visit promptcatering.com or interact with our chatbot and contact form.

1. Information We Collect

When you fill out our contact form or chat with our AI assistant, we collect the information you choose to share — typically your name, email, phone number, facility name, and a description of your inquiry. We also automatically collect technical data such as your IP address, browser type, and request timestamps, used to prevent abuse of our website.

2. How We Use Your Information

We use your information to respond to your catering inquiries, prepare quotes, contact you about our services, and protect our website from abuse.

3. Sharing With Third Parties

We share your information only with the service providers required to operate our website and communicate with you. We do not sell, rent, or trade your personal information to advertisers or marketing companies.

4. Data Retention

We do not store anonymous chat sessions. The conversation only persists if you share your contact information through the chatbot or contact form. Once you do, we retain your inquiry and our subsequent correspondence for as long as it remains useful for our working relationship with you, and as required by US business and accounting laws. You may request deletion of your data at any time by contacting us using the information at the bottom of this page.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at one of the offices listed below.

6. Children’s Privacy

Our services are intended for institutional clients. We do not knowingly collect personal information from individuals under 13.

7. Security

We use industry-standard security measures including encrypted HTTPS connections, server-side access controls, and rate limiting. No method of internet transmission is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.

9. Contact Us

For privacy-related questions or to exercise the rights described above: